• SUMMARY

    I am currently a post-doc researcher in the field of human behavior, studying how people interact during collaborative work and trying to figure out how to enhance team outcomes. I love to observe behaviors and find explanations for those.

  • EDUCATION

    Universidade da Madeira

    2011 – 2015

    Doctor of Philosophy (Ph.D.), Social Psychology

    Universidad Politécnica de Madrid

    2004 – 2008

    Master of Arts (MA), Human Resources

    Universidad Politécnica de Madrid

    2002 – 2004

    Postgraduate, Human Resources

    Escola Superior de Educação de Coimbra

    1996 – 2000

    Bachelor, Organisational Communication

  • Most relevant Publications

    Relação Escola-Família: Participação dos Encarregados de Educação na Escola

    Author(s): Bento, Antonio V.; Mendes, Guida R.; Pacheco, Dulce

    Conference: Investigação Qualitativa em Educação / Investigación Cualitativa en Educación

    Year: 2016

    Teamwork in the academia - An Empirical Study​

    Author(s): Pacheco, Dulce

    Academic Department: Faculdade de Artes e Humanidades

    Degree: Doctorate

    Year: 2016

    Co-work between University Teachers: Is it Possible to Build a Common Language?

    Author(s): Soares, Luisa; Pacheco, Dulce

    Source: iJAC - International Journal of Advanced Corporate Learning

    Volume: 7 Issue: 3

    Published: October 13th, 2014

  • It’s kind of fun to do the impossible.

    MANTRA

  • EXPERIENCE

    Carnegie Mellon University

    Visiting Research Faculty Aug 2016 – Present

    Research projects about innovative teams in the Entertainment Technology Center.​

    Madeira Interactive Technologies Institute

    Post-doc research fellow Apr 2016 – Present

    Madeira Interactive Technologies Institute

    Academic and Marketing Coordinator Aug 2012 – Mar 2016

    Coordinate graduate programs. Liaison with partners all over the globe. Coordinate marketing activities.​

    Self Employed

    Formadora, Auditora e Consultora Mar 2007 – Mar 2016

    Professional trainer, auditor, and consultant in the following areas: quality, environment, safety & health, innovation, risk management, strategy and planning, human resources, communication, marketing, public relations.

    Universidade da Madeira/Madeira Interactive Technologies Institute

    Project Manager Sept 2009 – Jul 2012

    Resources management in academic projects related to usability and human-computer interaction. Marketing management.

    APCER

    Gestor de Cliente e Auditor Mar 2007 – Aug 2009

    Define and implement commercial and marketing strategy for Madeira and Azores; Commercial manager for Madeira and Azores; Assessments planning, report analyse and certification decisions for managements systems of quality, environment, occupational health & safety, food safety, research & development, CE kite marking for construction products & lifts, for several companies in Madeira and Azores; Representation of the company in social and technical events.

    Megaexitus - Comunicação e Imagem, Lda.

    Sócio-gerente Aug 2005 – May 2008

    Resources management; Commercial management; Design, planning and implementation of communication and marketing strategies.​

    DTIM - Ass Reg Desenvolvimento das Tecnologias de Informação na Madeira

    Jan 2001 – Feb 2007

    Project management; Process re-engineering, implementation, maintenance, certification and improvement of a Quality Management System, according to NP EN ISO 9001:2000 and NP EN ISO 9004:2000. Quality and Environment Management Systems auditing, according to NP EN ISO 9001:2000 and NP EN ISO 14001:1999.
    Design, planning and implementation of the commercial, marketing and communication strategies.
    Teaching; Courses design and planning; Development, review and validation of pedagogic materials; Coordination of projects to identifying employees professional training needs; Coordination of projects to evaluate employees training abilities.

    Diário de Notícias

    Jul 2000 – Jan 2001

    Logistical support to journalists.​

    Câmara Municipal do Funchal

    Internship Mar 2000 – Jun 2000

    Highlight your duties and achievements in a few sentences here. You can also describe the company a bit, for those who might be unfamiliar.

    Câmara Municipal de Coimbra

    Internship Jul 1999 – Sept 1999

    Highlight your duties and achievements in a few sentences here. You can also describe the company a bit, for those who might be unfamiliar.

  • SKILLS

    Team player

    Ability to deal with people from different backgrounds and cultures

    Flexibility

    Creativity

    Innovation

    Responsibility

  • REFERENCES

    Jos van Leeuwen

    Associate Professor of Interaction Design at The Hague University of Applied Sciences

    I have worked with Dulce for close to two years during which she has shown a great devotion to her job, working hard and developing herself continuously. She works autonomously and with high quality, and pro-actively takes the lead when she sees opportunities for new initiatives or to make things better. She is a very kind, caring colleague with a heart for the business she's in. Working with her is a joy, ensures you of at least of a smile a day.

    Rúben Silva

    Technical Director and Responsible of Projects and Building. Quality Manager in ISO 9001:2008.

    Profissionalmente irrepreensível! Domina na totalidade a área da consultadoria. Atingiu todos os objectivos propostos pela Paulo Mendes & Correia,Lda. na aplicação da Normativa ISO 9001:2008.

  • CONTACT ME