I am currently a post-doc researcher in the field of human behavior, studying how people interact during collaborative work and trying to figure out how to enhance team outcomes. I love to observe behaviors and find explanations for those.


    Universidade da Madeira

    2011 – 2015

    Doctor of Philosophy (Ph.D.), Social Psychology

    Universidad Politécnica de Madrid

    2004 – 2008

    Master of Arts (MA), Human Resources

    Universidad Politécnica de Madrid

    2002 – 2004

    Postgraduate, Human Resources

    Escola Superior de Educação de Coimbra

    1996 – 2000

    Bachelor, Organisational Communication

  • Most relevant Publications

    Relação Escola-Família: Participação dos Encarregados de Educação na Escola

    Author(s): Bento, Antonio V.; Mendes, Guida R.; Pacheco, Dulce

    Conference: Investigação Qualitativa em Educação / Investigación Cualitativa en Educación

    Year: 2016

    Teamwork in the academia - An Empirical Study​

    Author(s): Pacheco, Dulce

    Academic Department: Faculdade de Artes e Humanidades

    Degree: Doctorate

    Year: 2016

    Co-work between University Teachers: Is it Possible to Build a Common Language?

    Author(s): Soares, Luisa; Pacheco, Dulce

    Source: iJAC - International Journal of Advanced Corporate Learning

    Volume: 7 Issue: 3

    Published: October 13th, 2014

  • It’s kind of fun to do the impossible.



    Carnegie Mellon University

    Visiting Research Faculty Aug 2016 – Present

    Research projects about innovative teams in the Entertainment Technology Center.​

    Madeira Interactive Technologies Institute

    Post-doc research fellow Apr 2016 – Present

    Madeira Interactive Technologies Institute

    Academic and Marketing Coordinator Aug 2012 – Mar 2016

    Coordinate graduate programs. Liaison with partners all over the globe. Coordinate marketing activities.​

    Self Employed

    Formadora, Auditora e Consultora Mar 2007 – Mar 2016

    Professional trainer, auditor, and consultant in the following areas: quality, environment, safety & health, innovation, risk management, strategy and planning, human resources, communication, marketing, public relations.

    Universidade da Madeira/Madeira Interactive Technologies Institute

    Project Manager Sept 2009 – Jul 2012

    Resources management in academic projects related to usability and human-computer interaction. Marketing management.


    Gestor de Cliente e Auditor Mar 2007 – Aug 2009

    Define and implement commercial and marketing strategy for Madeira and Azores; Commercial manager for Madeira and Azores; Assessments planning, report analyse and certification decisions for managements systems of quality, environment, occupational health & safety, food safety, research & development, CE kite marking for construction products & lifts, for several companies in Madeira and Azores; Representation of the company in social and technical events.

    Megaexitus - Comunicação e Imagem, Lda.

    Sócio-gerente Aug 2005 – May 2008

    Resources management; Commercial management; Design, planning and implementation of communication and marketing strategies.​

    DTIM - Ass Reg Desenvolvimento das Tecnologias de Informação na Madeira

    Jan 2001 – Feb 2007

    Project management; Process re-engineering, implementation, maintenance, certification and improvement of a Quality Management System, according to NP EN ISO 9001:2000 and NP EN ISO 9004:2000. Quality and Environment Management Systems auditing, according to NP EN ISO 9001:2000 and NP EN ISO 14001:1999.
    Design, planning and implementation of the commercial, marketing and communication strategies.
    Teaching; Courses design and planning; Development, review and validation of pedagogic materials; Coordination of projects to identifying employees professional training needs; Coordination of projects to evaluate employees training abilities.

    Diário de Notícias

    Jul 2000 – Jan 2001

    Logistical support to journalists.​

    Câmara Municipal do Funchal

    Internship Mar 2000 – Jun 2000

    Highlight your duties and achievements in a few sentences here. You can also describe the company a bit, for those who might be unfamiliar.

    Câmara Municipal de Coimbra

    Internship Jul 1999 – Sept 1999

    Highlight your duties and achievements in a few sentences here. You can also describe the company a bit, for those who might be unfamiliar.


    Team player

    Ability to deal with people from different backgrounds and cultures






    Jos van Leeuwen

    Associate Professor of Interaction Design at The Hague University of Applied Sciences

    I have worked with Dulce for close to two years during which she has shown a great devotion to her job, working hard and developing herself continuously. She works autonomously and with high quality, and pro-actively takes the lead when she sees opportunities for new initiatives or to make things better. She is a very kind, caring colleague with a heart for the business she's in. Working with her is a joy, ensures you of at least of a smile a day.

    Rúben Silva

    Technical Director and Responsible of Projects and Building. Quality Manager in ISO 9001:2008.

    Profissionalmente irrepreensível! Domina na totalidade a área da consultadoria. Atingiu todos os objectivos propostos pela Paulo Mendes & Correia,Lda. na aplicação da Normativa ISO 9001:2008.